Custom Order Policy
At DiamondStudsEarring.com, we have established our reputation in the jewelry industry by specializing in custom-designed pieces tailored to the unique needs and specifications of each individual. Our mission is to empower customers at every level to create their own custom jewelry designs at wholesale prices, while ensuring our workmanship exceeds the standards of local jewelers and department stores. We want our customers to experience the joy of bringing their custom designs to life right here in our office in the USA.
Creating a custom piece of quality jewelry can be complex, but we strive to make the process as simple as possible for our customers. Our consultations are always free, whether you reach us via email, our website, phone, or in person. During your design consultation, you are welcome to submit your own ideas, allowing our creative designers to bring your vision to life.
While collaborating with our designers, you can choose from a wide selection of loose stones and precious metal options to find the perfect combination for your jewelry. We offer every cut and shape of diamond and gemstone, along with an extensive selection of sizes and varying diamond quality and color grades, ensuring the best variety of options within your budget. Our team is here to help you find the best-priced options that meet your needs.
If you are not satisfied with your custom order for any reason, DiamondStudsEarring.com allows a one-time exchange for another item of equal or greater value within 30 days of the original delivery date of your custom-designed jewelry. The exchanged item must be of equal or greater value than the original custom item, with any difference in higher value paid by the customer. Please note that no credit or refund will be issued for exchanges of lesser value.
CUSTOM ORDERS ARE NON-REFUNDABLE. Thank you for choosing DiamondStudsEarring.com! We look forward to assisting you with your custom jewelry design needs!
Unites States Address
Diamond Stud Earring
801 S Grand Ave Suite 808
Los Angeles, CA 90017
USA
E-Mail: Care@Diamondstudsearring.com
Tell: (888) 683-3040
Operation: Monday - Friday 6:00 am - 4:00 pm